Lotus Notes Troubleshooting : What to do if there are error message(s) in mailfile?

 

Troubleshooting Steps :

 

 

1. Exit your Lotus Notes client

 

2. Browse the Notes directory ( e.g. C:\Users\<User Name>\Application Data\Lotus\Notes\Data )

 

• - Delete CACHE.NDK
• - Rename BOOKMARK.NSF

 

3. Open Lotus Notes client

 

4. Getting into your Inbox view

 

• - Replace mail file design by select File > Application > Replace Design, type in your server, select the Mail Design File> press Replace
•  
• - Upgrade Folder Design by select Actions > Folder > Upgrade folder design > choose Automatic upgrade
•  
• - Go to your Inbox view, press Ctrl + Shift + F9 to upgrade all views)

 

5. Select More > Preference > press OK