Lotus Notes Troubleshooting : Error message "File does not exist"

This error occurs due to user enabled the option "Automatically append a signature to the bottom of my outgoing mail messages" in the Tools > Preferences where the mail signature file was not found.

Solution 1 - Disable the signature:
Go to More > Preferences > Mail > Signature > uncheck "Automatically append a signature to the bottom of my outgoing mail messages" > press OK

Solution 2 - Relocating the signature file:
Go to More > Preferences > Mail > Signature > Select HTML or Image File > Browse and choose your signature file > press OK

Lotus Notes Troubleshooting : What to do if there are error message(s) in mailfile?

 

Troubleshooting Steps :

 

 

1. Exit your Lotus Notes client

 

2. Browse the Notes directory ( e.g. C:\Users\<User Name>\Application Data\Lotus\Notes\Data )

 

• - Delete CACHE.NDK
• - Rename BOOKMARK.NSF

 

3. Open Lotus Notes client

 

4. Getting into your Inbox view

 

• - Replace mail file design by select File > Application > Replace Design, type in your server, select the Mail Design File> press Replace
•  
• - Upgrade Folder Design by select Actions > Folder > Upgrade folder design > choose Automatic upgrade
•  
• - Go to your Inbox view, press Ctrl + Shift + F9 to upgrade all views)

 

5. Select More > Preference > press OK